
Privacy & Cookie Policy
dadcheck® and its associated services are a trading names of Complement Genomics Limited, a company registered in England & Wales with company number 3929876 and whose registered office is at: The Durham Genome Centre, Park House, Station Road, Lanchester, Co. Durham, DH7 0EX. Complement Genomics Limited is registered under the Data Protection Act 1998.
We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way.
The purpose of this policy is to explain how dadcheck.com will collect, use and process your personal data. By registering to use our services and by using our website generally you agree to this use.
Our policy has been developed to be consistent with the Data Protection Act 1998 (for information please see: http://www.ico.org.uk)
What information do we collect?
Every time you complete a registration or ‘contact us’ form you will be asked to provide certain information. We gather this information to allow us to process your registration, process any orders you make and to contact you. In addition we may ask you to provide information at other times, for example, when you email us your details or report a problem with one of our sites or services. If you contact us we may keep a copy of that correspondence,
The type of information which we collect about you includes your:
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Name
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Address
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Phone number
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Date of birth
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email address
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Debit/credit card details
Complement Genomics Limited will also collect information relating to the paternity test, including names addresses and phone numbers of parties to be tested.
We will not collect sensitive information about you (for example relating to political beliefs) without your express consent, although you accept that given the nature of the service, we may ask for your racial origin and may carry out calculations using population statistics which are based on racial origin.
We may supplement the information, which you provide to us with information we receive from third parties.
How is the information used?
We process your personal financial data via reputable companies (PayPal and WorldPay) for the purpose of:
Providing you with the best possible service for: Billing and associated support, · Dealing with requests and queries,· Monitoring and improving our marketing and promotional campaigns.
We may also use it to provide you with details of other services, which we offer unless you have asked us not to do so.
We also use information in aggregated form (where no individual user is identified). This information may include:
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The URL which you came from
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The URL you next go to
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What browser you are using
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Your IP address
This information is used for market research and to customise our site content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
Use of Cookies
We may use cookies to store information such as user ID and your session identifiers to enable us to identify whether you are registered on to the site and if so to short cut your access to the site.
Who do we share the information with?
We will not disclose information we keep about you to any third parties except as set out below.
We may disclose your personal data to:
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Any suppliers we instruct to provide services, which involve processing personal data on our behalf i.e. when you use a credit/debit card to purchase our service through our website your encrypted card information will be sent to an online credit card payment processor to authorise your payment
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Our advisors and any prospective purchasers and their advisors if the business is sold or integrated with another business